Duties and Responsibilities:
- Process in-clearing ACH files, process ACH originations, monitor ACH risk controls.
- Process ACH Notifications of Change and death notifications.
- Process Government reclamations.
- Post exceptions and complete daily ACH balancing.
- Share draft processing, Federal Reserve adjustments, returned items and settlement.
- Review and approve/reject ATM and mobile check deposits, placing holds when needed.
- Perform member account research and correct and/or adjust member accounts when needed.
- Process and monitor ATM functionality, along with processing ATM disputes and weekly balancing.
- Send and receive wire transfers.
- Assist members and employees via email, telephone, and Microsoft Teams.
- Order cash for branches and monitor and balance Loomis vault.
- Process and monitor RDC deposits and complete hourly balancing.
- Have skills and abilities to back up other Financial Operations functions, timely and accurately.
- Discuss opportunities to improve department processes, policies and/or procedures.
- Ensure daily functions are completed accurately and within the deadlines of the department.
Required Skills:
- Strong organizational skills and ability to prioritize workload in order to meet deadlines in a fast-paced and dynamic work environment.
- Excellent analytical and critical thinking skills.
- Be able to demonstrate attention to details and accuracy.
- Excellent communication skills, written and verbal, with the ability to clearly communicate issues to all levels of management.
- Must be willing to learn State and Federal Regulations, including but not limited to Regulation J, Regulation E, Regulation D, OFAC, and NACHA rules (National Automated Clearing House Association).
