Athletics Event Support (Concessions and Tickets)

Position: Athletics Event Support (Concessions and Tickets)

Classification: Part-time, Non-exempt

Primary Reporting Relationship: Athletic Coordinator

Secondary Reporting Relationships: Athletic Director

Ministry Areas: Bay Area Christian School - Athletic Dept.

Interfaces: Students, parents, administrators, staff, and other stakeholders as appropriate

Mission: Providing quality Christian education impacting lives for now and eternity

Employee Profile:

• Acceptance of and agreement with the Bay Area Church statement of faith and standard of conduct

• A strong, clear Christian testimony

• A lifestyle that displays an ongoing personal relationship with God and a commitment to serve Him daily

Job Purpose: To provide customer service support for the Athletic Department by attending the gate or concessions stand at all home athletic events on the BACS campus.

Major Responsibilities:

• Reflect the purpose of the school, which is to honor Christ in every class and in every activity

• Represent the school in a favorable and professional manner at all times

• Utilize the credit card machine to process payments

• Accurately calculate and issue change for cash payments

• Direct visiting spectators to the correct location in the gymnasiums and athletic fields for events

• Promptly return the cash box and credit card machine to the school administrator on duty following the completion of home athletic events

• Maintain knowledge of concession stand food and drink prices and availability

• Remain engaged with customers throughout the entirety of the shift

• Limit cell phone usage and visiting with friends throughout the entirety of the shift

• All other duties as assigned by supervisor, which will vary depending on the needs at each game

Required Knowledge, Skills, and Abilities:

• Previous customer service experience would be beneficial, but is not required

• Basic math skills for cash handling duties required

• Responsible, punctual, and dependable

• Ability to deliver outstanding customer service on a consistent basis

• Ability to maintain a pleasant, respectful, and attentive demeanor

• Ability to multi-task and work cooperatively with others

• Ability to speak with others using clear and professional language

• Ability to endure weather conditions during outdoor events

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, balancing, walking, kneeling, stooping, crouching, crawling, pushing, pulling, reaching, lifting, and climbing. The employee in this position will be required to use fingers and hands to work including picking, pinching and typing, grasping, feeling, and repetitive motions of the wrists, hands, and or fingers. The employee in this position must be able to exert up to 50 lbs of force occasionally, and/or up to 30 lbs of force frequently. Specific vision abilities required for this job include using visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Work Environment:
While performing the duties of this job, the employee will be exposed to environmental conditions. Activities occur both inside and outside. The employee in this position will be subject to ambient noise causing the employee to shout to be heard above the noise level.